SUPPORT & TRAINING
Technical Support
Fusion LED support technicians are here to take calls and perform remote assistance during business hours, Monday through Friday, 8 am - 6 pm (CST), except holidays. If you have questions about a new installation or software, we can help. Many questions can be answered by emailing our support email. Each display is shipped with detailed installation diagrams and LED configuration diagrams for future service.
Warranty & Parts
We cover outbound ground shipment of all warranty parts needed to a qualified sign company to make repairs. Each RMA shipment has detailed instructions for accessing, removing, and replacing any part. Most pieces are covered with our standard three-year warranty unless an extended five-year warranty was purchased.
Knowledge Base
At our core, we strive to provide you with the best product and service possible. From software to display, our trained support experts are here to help diagnose the problem and find the solution so you can get back to business as usual.
Access Knowledge BaseInstallation Support
If you have question about a new installation or software, we can help. Many questions can be answered by emailing our support email. Each display is shipped with detailed installation diagrams and LED configuration diagrams for future service.
Customer Service
Hours of Operation
Monday - Friday
